No Values on downloaded XLS sheet for the project

morning everyone, please I cant see the values for the project I’ve been working on, it has over 900 submissions, visible on both the summary and Table page. But once i download it on to an excel sheet only the headers appear, with no corresponding responses to the questions. what can possibly be the problem ?


  • Did you check the form with the
    Online validator
  • Are you using multiple languages?
  • Did you deploy different form versions during data collection?
  • Could you provide a screenshot of the download configuration you used?

Thanks for your kind response. I’ve rectified the issue and it seems that I’ve deployed two different version of the form during data collection. I’m sorted now. :handshake:

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Welcome to the community, @SameerArdo! Thank you for sharing the solution with the entire community! It should be helpful for those having similar issue.