Hey,
I try to upload a form but I have the unable to deploy check your conection message. Even if I try with a form that has already been deployed or if I re-deploy one. I also have read many similar topics but I can’t find a solution.
Thanks for help
Hi @tancrede,
Welcome to the community! Could you kindly let us know the server (OCHA or HHI) you are using?
Have a great day!
Hi @tancrede,
Kindly please be informed that it seems to be a self hosted instance of the KoBoToolbox. Would you mind reaching out to your administrator.
Also kindly please be informed that we directly support to 2 of our instances (viz. the HHI server and the OCHA server) hosted by KoBoToolbox.
Thank you for your kind understanding.
Have a great day!
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Thanks a lot for your help and your reactivity
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I’m facing the same problem on re-deploying my project. I am using https://kf.kobotoolbox.org
Is there anything I am not doing it right?
Thanks for the help.
Kanuda
Welcome back to the community, @kanuda! Would you mind validating your XLSForm through this online validator to see if any syntax issues are affecting the deployment?
Thank you @Kal_Lam, I have done that, it is error free. May be there is a limit in size of XlSFrom to be uploaded. If so what is the limit?
@kanuda, what is the error messag you see? Could you share a screenshot of the error message with the community?
@kanuda, are you also not able to upload the XLSForm as a new survey project instead of making redeployments?
@Kal_Lam, I tried to upload through a different account, it was successful but was unable to deploy.
@kanuda, as a quick check, maybe try removing the relevant column header and the constraint column header to see if that should enable you to deploy your XLSForm as a new project? Let me know what happens when you try this approach?
OK, try breaking your survey into different small parts. One part should consist of approximately 300 - 400 questions.
