Not able to view my media after adding new media to the SETTINGS>Media

fakhrizalakbar1 · June 17, 2021, 4:20am

i try upload media and deploy its success, but with redeploy not success

fakhrizalakbar1 · June 17, 2021, 4:29am

yea that’s right, because sometimes we need to update media. and i try redeploy its doesn’t work

Kal_Lam · June 17, 2021, 4:51am

@fakhrizalakbar1, will have a look at it and get back to you.

fakhrizalakbar1 · June 17, 2021, 4:58am

i’m looking forward to its, thanks

Kal_Lam · June 17, 2021, 6:03am

@fakhrizalakbar1, I tested and it’s OK for me at my end. Could you share the SETTINGS>Media for your project? This should give us a clue to see if the media has been synced from KC to KPI and are there.

fakhrizalakbar1 · June 18, 2021, 3:47am

fakhrizalakbar1 · June 18, 2021, 3:48am

i re-upload databcsdanbch but when i redeploy, and get blank form in android application its didn’t downloaded the data

Kal_Lam · June 18, 2021, 5:00am

@fakhrizalakbar1, would you mind sharing with me the following information through a private message so that I could have a closer look at it?

Username
Project name
Server

fakhrizalakbar1 · June 21, 2021, 7:39am

done i sent to you

Kal_Lam · June 21, 2021, 7:43am

@fakhrizalakbar1, I see 2 projects with the same name. Which is the project you are trying to refer?

fakhrizalakbar1 · June 21, 2021, 9:53am

its same project, because i couldn’t re-deploy so i made another one, you can choose either one of them.

Kal_Lam · June 21, 2021, 10:02am

@fakhrizalakbar1, when looking at your xlsform I see the following issues:

In row 6 under the calculation column you have used pulldata('databcsdanbch','Position(Jobtitle Approval)','EmployeeID',${EmployeeID}) where Position(Jobtitle Approval) is not allowed as it contains (, ) and even spaces. Fix them and it should work. While fixing, please also ensure that the same is fixed at the header of the CSV file databcsdanbch. This should solve your issue.

fakhrizalakbar1 · June 21, 2021, 10:15am

but, before this version that form don’t have any problem

Kal_Lam · June 21, 2021, 10:18am

@fakhrizalakbar1, the upgrade has now enabled users to upload CSV file directly through the KPI without the need of the KC.

fakhrizalakbar1 · June 23, 2021, 2:21am

can you give me exemple how i query this ?

Kal_Lam · June 23, 2021, 2:31am

Sorry, could you kindly simplify this?

fakhrizalakbar1 · June 23, 2021, 4:08am

i try redeploy form after upload csv, it’s not success. but when i upload csv and edit some field in form than save and redeploy its success.

Kal_Lam · June 23, 2021, 12:23pm

@fakhrizalakbar1, the temporary workaround for this is the following workflow:

When you are designing a new project:

Design survey project (from form builder or upload an xlsform)
Upload CSV file/media file
Deploy

In cases where you simply wish to update your CSV file from an ongoing survey project:

Delete the CSV file that is present in the server from SETTINGS>Media
Update your CSV file and then upload the same back to the server
Go to FORM>Edit
Make no changes but simply press the SAVE button
Redeploy

fakhrizalakbar1 · June 24, 2021, 2:08am

before not to do this.

Kal_Lam · June 24, 2021, 2:12am

Could you explain us more on this: