Offline mode menu not showing

Hello good people,

I have an installation of enketo connected to aggregate and functioning well. BUT the menu (normally on top-left) which shows forms filled, offline/online etc is not present.

Yet, the config for enable offline mode is set to true. Please help.

Hi David,

Could you send a screenshot or photo of what you’re seeing? Did you try refreshing the page?

Which browser and device operating system/version are you using?

Best,

Tino

···

On Tue, May 10, 2016 at 11:22 AM, mugume david mugum...@gmail.com wrote:

Hello good people,

I have an installation of enketo connected to aggregate and functioning well. BUT the menu (normally on top-left) which shows forms filled, offline/online etc is not present.

Yet, the config for enable offline mode is set to true. Please help.

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo-...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

Thanks for the quick reply Tino,

I am browsing from windows 8 with chrome (up to date).

Thanks

DavidM

···

On Tuesday, 10 May 2016 18:25:40 UTC+3, Tino Kreutzer wrote:

Hi David,

Could you send a screenshot or photo of what you’re seeing? Did you try refreshing the page?

Which browser and device operating system/version are you using?

Best,

Tino

On Tue, May 10, 2016 at 11:22 AM, mugume david mugu...@gmail.com wrote:

Hello good people,

I have an installation of enketo connected to aggregate and functioning well. BUT the menu (normally on top-left) which shows forms filled, offline/online etc is not present.

Yet, the config for enable offline mode is set to true. Please help.

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

Hi David,
If I read your screenshot correctly you’re using the online-only form of your form. The ending of the URL is /::ABCD, whereas the offline-enabled form ends in /_/#ABCD. The offline link is the one provided by default by the tool, so someone must have manually changed the URL to get the online-only link…

Best,

Tino

···

On Tue, May 10, 2016 at 11:57 AM, mugume david mugum...@gmail.com wrote:

Thanks for the quick reply Tino,

I am browsing from windows 8 with chrome (up to date).

Thanks

DavidM

On Tuesday, 10 May 2016 18:25:40 UTC+3, Tino Kreutzer wrote:

Hi David,

Could you send a screenshot or photo of what you’re seeing? Did you try refreshing the page?

Which browser and device operating system/version are you using?

Best,

Tino

On Tue, May 10, 2016 at 11:22 AM, mugume david mugu...@gmail.com wrote:

Hello good people,

I have an installation of enketo connected to aggregate and functioning well. BUT the menu (normally on top-left) which shows forms filled, offline/online etc is not present.

Yet, the config for enable offline mode is set to true. Please help.

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-us...@googlegroups.com.

To post to this group, send email to kobo...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo-...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

Thanks Tino,

Very helpful. I can now access the online form by changing the URL. This will do for now.

I will have to figure out how to enable “offline-mode” on the enketo installation later.

Thanks again,

DavidM

···

On Tue, May 10, 2016 at 7:51 PM, Tino Kreutzer tino.k...@kobotoolbox.org wrote:

Hi David,
If I read your screenshot correctly you’re using the online-only form of your form. The ending of the URL is /::ABCD, whereas the offline-enabled form ends in /_/#ABCD. The offline link is the one provided by default by the tool, so someone must have manually changed the URL to get the online-only link…

Best,

Tino

You received this message because you are subscribed to a topic in the Google Groups “Kobo Users” group.

To unsubscribe from this topic, visit https://groups.google.com/d/topic/kobo-users/-1-pAkd1a48/unsubscribe.

To unsubscribe from this group and all its topics, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo-...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

David Mugume
+256 704 008815

On Tue, May 10, 2016 at 11:57 AM, mugume david mugum...@gmail.com wrote:

Thanks for the quick reply Tino,

I am browsing from windows 8 with chrome (up to date).

Thanks

DavidM

On Tuesday, 10 May 2016 18:25:40 UTC+3, Tino Kreutzer wrote:

Hi David,

Could you send a screenshot or photo of what you’re seeing? Did you try refreshing the page?

Which browser and device operating system/version are you using?

Best,

Tino

On Tue, May 10, 2016 at 11:22 AM, mugume david mugu...@gmail.com wrote:

Hello good people,

I have an installation of enketo connected to aggregate and functioning well. BUT the menu (normally on top-left) which shows forms filled, offline/online etc is not present.

Yet, the config for enable offline mode is set to true. Please help.

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-us...@googlegroups.com.

To post to this group, send email to kobo...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo-...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.