Offline version not functioning

I downloaded the offline version, it appeared to install correctly, but whenever I open the FormBuilder file, it opens a browser with this address

file:///C:/Program%20Files%20(x86)/KoBoFormBuilder/war/KoBoFormDesigner.html

Tried this in Chrome and Firefox, no difference. Using Windows 7.

and I get a blank browser window and nothing happens. What am I doing wrong?

Paul,

I believe you may have downloaded and installed an out-dated version of KoBoForm.

I found a link to a deprecated version that needed to be updated. (the link has been corrected, thanks for the pointer)

  1. Please uninstall your current version.
  2. Download the up-to-date KoBoForm from here: code.google.com/p/kobo/downloads/detail?name=Kobo-win%202012-08-10.exe
  3. Install the new version.
  4. Let us know if that solves it.
    You may also note that KoBoForm works best in Firefox, so you will want to use that browser.

Thanks,

Neil Hendrick

···

On Mon, Oct 8, 2012 at 6:42 PM, PaulHamlin paulh...@global.t-bird.edu wrote:

I downloaded the offline version, it appeared to install correctly, but whenever I open the FormBuilder file, it opens a browser with this address

file:///C:/Program%20Files%20(x86)/KoBoFormBuilder/war/KoBoFormDesigner.html

Tried this in Chrome and Firefox, no difference. Using Windows 7.

and I get a blank browser window and nothing happens. What am I doing wrong?

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Download the newest firefox Browser. in kobotoolbox.org site you’ll find a link to the plugins and you must let all them up to date including java

this one to check the plugins – https://www.mozilla.org/en-US/plugincheck/

Hello Neil,

Thanks so much! I’ve been working
to implement mobile phone based data collection in 6 countries this year
and after visiting three in person, not a single one of them is able to
use ODK or KoBo enough to get it functioning. We successfully
used ODK in Haiti and Honduras this summer, but we had two very well qualified
survey managers who could figure out the form build, collect and aggregate
functions and learn XML enough to create the forms. Those survey
managers are back in their graduate programs and not really available to
support the next group of countries.

I’m not terribly technical, so when
I run up against the smallest challenge that is not specified in the user
documents it can throw me off track.

I’m off to Zambia and Tanzania next
week with 1 phone to test in each country, hopefully I can work out enough
of the challenges to get them functioning there.

Other than the list serve, are there
individuals who could provide me some basic tech support if I run into
more challenges? The videos were very helpful and the user documentation
is quite strong, but there are always little things that arise that are
not in those materials.

Sincerely,**
Paul Hamlin**

Senior Manager, Customer Research

Mailing Address

1101 14th Street NW, 11th Floor

Washington, DC 20005

M: 920-495-2363

F: 202-682-1535

www.FINCA.org
FINCA

From:
Neil Hendrick Neil....@kobotoolbox.org

To:
kobo-...@googlegroups.com,

Date:
10/09/2012 01:33 PM

Subject:
Re: [KoBo Users]
Offline version not functioning

Sent by:
kobo-...@googlegroups.com

···

Paul,

I believe you may have downloaded and installed an out-dated
version of KoBoForm.

I found a link to a deprecated version that needed to
be updated. (the link has been corrected, thanks for the pointer)

  1.    Please
    

uninstall your current version.

  1.    Download
    

the up-to-date KoBoForm from here: code.google.com/p/kobo/downloads/detail?name=Kobo-win%202012-08-10.exe

  1.    Install
    

the new version.

  1.    Let
    

us know if that solves it.

You may also note that KoBoForm works best in Firefox,
so you will want to use that browser.

Thanks,

Neil Hendrick

On Mon, Oct 8, 2012 at 6:42 PM, PaulHamlin paulh...@global.t-bird.edu wrote:

I downloaded the offline version, it appeared to install
correctly, but whenever I open the FormBuilder file, it opens a browser
with this address

file:///C:/Program%20Files%20(x86)/KoBoFormBuilder/war/KoBoFormDesigner.html

Tried this in Chrome and Firefox, no difference. Using Windows 7.

and I get a blank browser window and nothing happens. What am I doing wrong?

You received this message because you are subscribed to the Google Groups
“Kobo Users” group.

To view this discussion on the web visit https://groups.google.com/d/msg/kobo-users/-/1fF4SYzZXGwJ.

To post to this group, send email to kobo-...@googlegroups.com.

To unsubscribe from this group, send email to kobo-users+...@googlegroups.com.

For more options, visit this group at http://groups.google.com/group/kobo-users?hl=en.

You received this message because you are subscribed to the Google Groups
“Kobo Users” group.

To post to this group, send email to kobo-...@googlegroups.com.

To unsubscribe from this group, send email to kobo-users+...@googlegroups.com.

For more options, visit this group at http://groups.google.com/group/kobo-users?hl=en.


The message above may contain information that is confidential and/or privileged and is intended solely for the use of the individual to whom it is addressed. If this message has reached a recipient inadvertently, further dissemination is prohibited. Please delete the information and notify the sender by return email or by calling FINCA at +1.202.682.1510.

Thanks, I have the offline version now
functioning in FireFox and was able to save a test survey from my online
version to XML and then import that version to the offline version.

Sincerely,

Paul Hamlin

Senior Manager, Customer Research

Mailing Address

1101 14th Street NW, 11th Floor

Washington, DC 20005

M: 920-495-2363

F: 202-682-1535

www.FINCA.org
FINCA

From:
AndersonLopes andersoncle...@gmail.com

To:
kobo-...@googlegroups.com,

Date:
10/09/2012 01:58 PM

Subject:
[KoBo Users]
Re: Offline version not functioning

Sent by:
kobo-...@googlegroups.com

···

Download the newest firefox Browser. in kobotoolbox.org
site you’ll find a link to the plugins and you must let all them up to
date including java

this one to check the plugins – https://www.mozilla.org/en-US/plugincheck/

You received this message because you are subscribed to the Google Groups
“Kobo Users” group.

To view this discussion on the web visit https://groups.google.com/d/msg/kobo-users/-/0QF6Y4WGqpUJ.

To post to this group, send email to kobo-...@googlegroups.com.

To unsubscribe from this group, send email to kobo-users+...@googlegroups.com.

For more options, visit this group at http://groups.google.com/group/kobo-users?hl=en.


The message above may contain information that is confidential and/or privileged and is intended solely for the use of the individual to whom it is addressed. If this message has reached a recipient inadvertently, further dissemination is prohibited. Please delete the information and notify the sender by return email or by calling FINCA at +1.202.682.1510.