Problem with Data Collection

Dear Kobo Team,

We need your urgent help for this form because we are receiving mails from the participants that they can not open the form either by Android or IOS. They try to open it from Chrome, Safari and other internet browsers.
Here is the error message:

Form link:

Could you please help us with this issue?
Thank you very much in advance.

@ranaceylandag we will get back to you once we resolve this issue.

@ranaceylandag please be informed that the server is back again! Apologies for the inconvenience caused!