Dear KoboToolbox representatives,
I would like to get some clarification and hope that my problem will be solved.
The problem is that when filling out and submitting forms, the data is not saved (when you go to the “Data” section, there is no new record there). This does not work in all browsers.
My account and forms are on the server: https://eu.kobotoolbox.org/.
My login: xxxxxxx
My e-mail: xxxxxxx
Please help me to solve this problem. Thank you very much.
I’m experiencing the same issue.
Thank you for bringing this to our attention, @yaroslav_mytnyk! Kindly please be informed that we are investigating the issue and will get back to you soon.
Welcome to the community, @andrea_galeano! We are investigating the issue and will get back to you soon!
Hi @yaroslav_mytnyk, @andrea_galeano,
Please be informed that the issue has now been resolved. We sincerely apologize once again for the inconvenience caused, and we truly appreciate your patience and understanding.
Feel free to reach out again if the issue persists.
