Project missing from the server but the data entry link is still active

i have same problem place help
my form stall working in https://ee.kobotoolbox.org/z0sjNkCc
but not appear in management

Hi @qahtan3,

Welcome to the community! Could you kindly please explain your issue so that we are able to understand and could help you out.

Have a great day!

hi @Kal_Lam
i make a form in kobotoolbox.org and it is run fun for 4 day
now the form is lost there is no thing in project management
note the form link stall work https://ee.kobotoolbox.org/z0sjNkCc

hi
please help me
I created a form to collect information via kobotoolbox and it was posted on the internet on the following link https://ee.kobotoolbox.org/z0sjNkCc
The problem is that the form does not currently exist and I do not know why I lost the form from kobotoolbox and the above link works, but the data that results is filled in. I don’t know where to go

‫في الجمعة، 24 يوليو 2020 في 1:47 م تمت كتابة ما يلي بواسطة ‪Kal_Lam via KoBoToolbox Community Forum‬‏ <‪noreply@community.kobotoolbox.org‬‏>:‬

Hi @qahtan3,

Could you kindly provide me the following information (through a private message) so that i could have a look at your user account from my end and see what is issue is up to:

  • User name
  • Project name
  • Email ID
  • Server name

Have a great day!

  • User name : xxxxxxx
  • Project name :### (دائرة صحة نينوى /قسم التخطيط و تنمية الموارد / شعبة القوى العاملة ( استمارة توزيع تدرج للصيادلة
  • Email ID :qahtanm123@gmail.com
  • Server name : i do not know

‫في الجمعة، 24 يوليو 2020 في 3:03 م تمت كتابة ما يلي بواسطة ‪qahtan mo‬‏ <‪qahtanm123@gmail.com‬‏>:‬

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Hi @qahtan3,

Please be informed that you have a different user account other then the one you have provided us. Please login to your other account and you should be able to access your survey project.

Kindly please be informed that i have messaged you the name of the other user account (you own) through a private message. Login to it and you should be able to access it.

Have a great day!

thank you @Kal_Lam
i get remember my 2nd username
Have a great day!

1 Like