We’ve realize that one of my coordinators is sending forms and they don’t appear in my data, I don’t know why is this, I’ve told him to look if the forms are in queue but they’re not, he tells me that he even saw the message “Form Sent”. I’m very worried, he even used two different devices, and the other submissions appear to be fine.
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Have a great day!
We solved it! Thank you anyway
could you share, HOW you solved it, please?
We send them again, not really “solved” the issue, but we were in a hurry!
how could you send again, normally you can only send a filled (and finalised) form once, i think?
We refilled another form with the same information