Submission failed

Please I need your help with this issue: “error: not found (404) at http://kc.humanitarianresponse.info/submission?
why this happened? and how to solve it ?

Hi @Ashraf! Correct me if i am wrong. Understood that you have already collected the data and the data you collected could not be synced with the server.

Please ensure the followings:

  • Check that your device is connected properly to the internet. You may sometimes face such submission errors when your device is not able to connect to the internet (or when your internet connection is slow).

  • Ensure that your deployed forms are still under the active project i.e. the form is still active and has not been deleted or the “Accept Submissions” is still on or the form has not been archived.

Hope this would be helpful. Please let me know if the problem still exists even after ensuring the things listed above.