Submission records not opening while in the data tab

When working within a project within the data tab, I selected a entry and clicked on the (Open) eye icon. It no longer is opening to a submission record. Its opens a blank scene the path is visible.
When refreshed it goes back to the data/ table.

Any help would be greatly appreciated.

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Would you mind sharing with us the following through a private message:

  • Username
  • Project name

It was a system issue at our end that caused this issue. Kindly please be informed that this issue has already been resolved and you should be able to view your table smoothly now.

Greetings again Kal,

Just been accessing the project yesterday and his morning and it seems the issue is still occurring?

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@olaf_ras, thank you for reaching us back. The issue has reappeared in our system. Will reach you back when solved.

@olaf_ras, could you kindly confirm if this is solved at your end?