Survey Server Off

Hola estoy intentando enviar un formulario y me aparece el siguiente mensaje:

“El servidor de datos para su formulario o el servidor de Enketo estan apagados o no son accesibles. Por favor pruebe de nuevo o contactese con (500)”

Me pueden ayudar con esto.


Welcome back to the community, @Patricio_Andres84! Could you also let us know the server you are using? Could you also share a screenshot of the issue with the community so that the community should be able to understand your issue pictorially?


I edited a record and when I send it I get this error…

I use Non-Humanitarian Server.

Could you try this through a PC to see if that helps (instead of using the mobile device)?

I did the test on a desktop computer, on a mobile computer and on a cell phone, in different browsers, but it was not possible to edit the registry, the same message appears.

Other records of the same project if I can edit them.

I finally decided to delete the records and re-enter them.

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@Patricio_Andres84, if it still happens, you could try this workaround that has been discussed previously …

Si vuelvo a tener el mismo problema, intentare con la solucion alternativa que mencionas.

Muchas gracias.

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