The user cannot view photo given

sophearom · October 17, 2021, 6:14am

Hi,
The user cannot see submitted photo via enketo in Data/Table with special granted access mode (Edit submissions only from specific users). kindly have advise?

Best Regards,
Sophearom

Kal_Lam · October 17, 2021, 5:25pm

@sophearom, can this be viewed through the admin account?

sophearom · October 18, 2021, 1:08am

hi,
it can be view as normal for my admin account and share to others user without use (Edit submissions only from specific users) also working. The issued error only when we share and use enable option (Edit submissions only from specific users).

best regards,
Sophearom

Kal_Lam · October 18, 2021, 2:34pm

@sophearom, would you mind sharing with me the following through a private message so that I should be able to test it at my end:

Admin user account
Enumerators user account (with whom the project was shared)
Project name
Server

Kal_Lam · October 19, 2021, 2:51pm

@sophearom, when testing the same with Chrome I could see the image both in the admin as well as the enumerators account. Could you confirm if you are able to see it at your end? If no, will also make a dummy project at my end and then test it.

sophearom · October 20, 2021, 1:07am

@Kal_Lam , no still cannot see photo, if we enable option as highlight.

Kal_Lam · October 20, 2021, 5:47am

OK, will check this at my end by creating a dummy project.