Терміново: Випадкове видалення даних проєкту на сервері ЄС

User Support Account Issues
1

What’s going on?

Hello Kobo Support Team,

I accidentally deleted my project with response data today. Could you please help me restore it from a backup if possible?

  • Username: bo_insha

  • Server: EU Server (eu.kobotoolbox.org)

  • Project Name: Дослідження Youth-Led Humanitarian Action з поєднанням мапування екосистеми, гуманітарного реагування та молодіжної участі.

  • Date and Time of Deletion: Today, around 16:00 UTC+3

Thank you very much for your help!

2

@hfnsicmdhxvsyvile
Your account data has been restored. Please take a moment to review your projects and settings to ensure everything looks correct.

:warning: Important: Be very careful when deleting projects. Once a project is permanently removed, the data inside it cannot be recovered. If you’re unsure about a project, it’s safer to archive it instead of deleting it.