I had successfully uploaded a form and deployed it on KoBo Toolbox three hours ago. However, I have tried to re-upload the similar form an hour later, and it seems like the uploading process is taking too long. It’s been almost two hours, and I am still having a hard time to upload it successfully.
May I know if there is a server problem today? If so, how long will it be solved? Thank you.
Thank you @Kal_Lam. Yes, the form is validated. The reason that I think is the server problem because me and my team couldn’t access to KoBo login page several times today (came back as 502 bad getaway), and we haven’t been able to successfully upload the form since evening (it works fine earlier of the day). We both have tried different laptops in several locations with 2 different KoBo accounts to make sure that it wasn’t our connection problem.
Hi @Kal_Lam, I just tried to upload my excel form again, and it works now! Still unsure what was the problem, but glad that it is working now. Thank you for your support.