URGENT: Error - Submitting Forms from Kobo Collect

rahmat · January 3, 2021, 5:41am

Dear Colleagues,

Our field team faced an error in KoboCollect trying to submit the forms. Photos is attached below:

Need your kind support.

Regards,

Kal_Lam · January 3, 2021, 12:58pm

Would you mind checking the date and time of your device. I assume that the date and time of your device has been distorted causing this submission error. Kindly please confirm.

stephanealoo · January 11, 2021, 9:05pm

Hi @rahmat
Do you still have this error on your end? If not could you confirm whether adjusting the date solved it?

Stephane