Urgent I cannot access my kobo projects


I cannot access anymore my projects, this is the first message that appeared when I tried to access my profile: failed to load environment data.
Now I found this second message: Forbidden (403)

CSRF verification failed. Request aborted.

More information is available with DEBUG=True.

Thanks for your support, Natascia

Hi @natascia,

Could you kindly let us know the server you are using?

Have a great day!

Hi Kalam,


The message is again:
failed to load environment data

Thanks for your help, I have around 50 projects inside…

Hi @natascia,

Thank you for flagging the issue. We are looking into it and shall let you know when the same is solved.

Have a great day!

thank you!

Hi @natascia,

The issue should be solved! Could you kindly please confirm!

Have a great day!

1 Like

Hi Kal_Lam,

yes, it is solved, thanks a lot!