Dear KoboToolbox Support Team and Community,
I hope you are doing well.
I am writing to kindly request your urgent assistance regarding the submission limit on our KoboToolbox Community account.
We are currently conducting a regional cervical cancer screening campaign coordinated by the Regional Health Directorate of Nakambé, under the Ministry of Health of Burkina Faso. This is a non-commercial public health project implemented exclusively to improve cervical cancer prevention and early detection services for women in our region.
The campaign is taking place from 13 to 26 July 2026 across more than 100 health facilities, and we expect approximately 20,000 submissions.
Unfortunately, our project is not supported by any grant or external funding, and due to our limited financial resources, upgrading to a paid KoboToolbox plan is currently beyond our means. Burkina Faso is a low-income country, and KoboToolbox has become an indispensable tool for our public health activities.
We have already exceeded the monthly Community plan limit (currently more than 6,400 submissions), while the data collection is still ongoing. Interrupting the campaign at this stage would seriously affect the completeness and quality of the data needed to monitor and evaluate this important public health intervention.
We have already contacted KoboToolbox Support by email and through the contact form, but because the campaign is currently ongoing, we would be extremely grateful for any urgent assistance.
We kindly request a temporary increase of our submission limit, or any alternative solution that would allow us to complete this important public health activity without interrupting data collection.
KoboToolbox has been an invaluable resource for public health professionals working in low-resource settings, and we sincerely appreciate the tremendous support your team provides to organizations around the world.
Any temporary assistance you could provide would make a significant difference for thousands of women benefiting from this cervical cancer screening campaign.
Thank you very much for your time, understanding, and consideration. We look forward to your favorable response.
Kind regards,
