Dear KoBo team,
Our users are having problem when they try to edit any response. They receive the following messages:
We use this survey to report and followup COVID-19 cases.
We need to your support urgently.
Waiting to hear from you soon.
Is this from a shared project or is it from a user who is the admin of the project?
Dear @KoBo team,
Thanks for your reply. The form is a shared project.
I tried to delete the user permission and then re-add it again. and the problem solved.
Many thanks for your usual support.
Thank you for sharing the solution with the entire community, @aamra!