We edited the survey multiple times while collecting answers but after exporting the replyes we were unable to edit again or access it at all

User Support Data Management
1

Hello !
We edited the survey multiple times while collecting answers but after exporting the replyes we were unable to edit again or access it at all.
Since, we tried fixing the excel extraction but its highly corrupted, missing answers with misplaced labels.
Can someone please help us ?
Thanks in advance

2

Hello !
We edited the survey multiple times while collecting answers but after exporting the replyes we were unable to edit again or access it at all.
Since, we tried fixing the excel extraction but its highly corrupted, missing answers with misplaced labels.
Can someone please help us ?
Thanks in advance

3

And everytime I import a new excel sheet into kobo, it creats a new unamed language

4

Welcome to the community, @lkojihu! Could you also share with us the screenshot you are getting? Could you list out the exact steps with the question (types) you edited so that we could also try replicating your issue?

5

Hello thks for reaching back,
We’ve fixed some issues regarding the language in the meantime Thks anyway !

1 Like
6

@lkojihu, thank you for the updates. Could you kindly share with the community the solution you implemented? Maybe that would help the community facing similar issues in the upcoming days.