Downloading Media Files issue

Now we are unable to download Media Files through Data Download options. Earlier it was giving a message that Media Files download will be stopped working so has it stopped working so is there any alternative to download media files. Kindly help us.

@khasaab, are you trying to download media files as Media Attachments (ZIP)?

Yes you are right as that is the only option we know

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We have a lot of issues being reported in the community and our team is looking at it. Will get back to you when we resolve this.

@khasaab, please be informed that this issue has been fixed, and you should now be able to download your Media Attachments (ZIP) smoothly without any issue.

For details, you could also see our announcement: