We are currently getting HTTP Error 502: Bad Gateway errors when trying to download form data.
The “DATA” tab in Kobo Toolbox shows an error message. https://kobo.humanitarianresponse.info/#/forms/aWjXzx8av32uJaDrnHEj8G/data/report
We see a similar error when using the JSON API at https://kobo.humanitarianresponse.info/api/v2/assets/aWjXzx8av32uJaDrnHEj8G/data.json?limit=100&start=0
Both of these methods have worked well before. My last successful download was on November 25. At this time there were 389417 entries. My first failed download was yesterday December 8. The failures are still occurring today.
Sure! I’ve just tried again, and I am getting the same error despite being logged in on the browser. Note also that I’m seeing the 502 error both when using the API and when being logged in. Here’s a screenshot:
I’ve also just verified that the auth token of the API is valid (from https://kobo.humanitarianresponse.info/token/?format=json). No changes here. I believe this isn’t a permission issue. If it were, I would probably see a 403 permission denied error or similar.