I am also having a problem accessing a deployed form on Kobo Collect

User Support Data Collection
, ,
6

@slovakia_office, I see four issues here:

Image 1
Image 1768×1024 75.8 KB

  • The first issue is the URL. It should simply be https://kc-eu.kobotoolbox.org if you are using the EU server formally known as the OCHA server.
  • The second issue is the use of KC capital letters instead of the kc. To correct this, simply use the URL shared above (if you are using the EU server.
  • The use of the username tutapona at the end of the URL is not needed. Please see the URL shared at the top. It should only be the URL. There is no need to keep the username at the end of the URL.
  • The user is conflicting. Is it tutapona or slovakia_office? Use the correct one.

As advised in my previous post, please follow the article properly to configure your app. It should solve your issue.