I can’t seem to get my form unto my phone. I’m getting this error message: “Form list download failed”

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1

Hello Everyone,
I created my project a few days ago but I can’t seem to get my form unto my phone. I’m getting this error message: “Form list download failed”

Can someone please help me out?

2

Welcome to the community, @Nyonnio! You should be able to get the blank forms to your app (that is deployed in the server) by following the instructions outlined in the support article:

3

Hi Kal, I’m certain that I followed all the setting up process correctly but for some reason, I can’t get the form unto my phone.

4

@Nyonnio, could you share the screenshot from the Settings>Server of your app? Maybe I should be able to identify a wrong configuration (if there is any).

5

@Kal_Lam , there’s the screenshot (attached) from the setting>server of my app.

1691752906011
1691752906011720×1600 53.5 KB

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6

@Nyonnio, try using the following URL (and it should solve your issue):

https://kc.kobotoolbox.org

7

@Kal_Lam , thanks a lot. It actually solved the problem.

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