Installations problems in my own server

Hi,
I have this problems.
any one can help me.

Waiting for environment to be ready. It can take a few minutes.

KoBoToolbox has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?

  1. Yes
  2. No
    [1]: 1

    KoBoToolbox has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?

  1. Yes
  2. No
    [1]: 1

    KoBoToolbox has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?

  1. Yes
  2. No
    [1]: ^C

My DNS is correct and I have RAM:32G CPU:32.

Any one can help.

I use https with ( No - Use my own reverse-proxy/load-balancer)

root@kobo:/home/kobo/kobo-install# python3 run.py
╔════════════════════════════════════════════════════════════════════╗
║ ║
║ Welcome to kobo-install. ║
║ ║
║ You are going to be asked some questions that will determine how ║
║ to build the configuration of KoBoToolBox. ║
║ ║
║ Some questions already have default values (within brackets). ║
║ Just press enter to accept the default value or enter - to ║
║ remove previously entered value. ║
║ Otherwise choose between choices or type your answer. ║
║ ║
╚════════════════════════════════════════════════════════════════════╝
Where do you want to install?
[/home/kobo/kobo-docker]:
Please confirm path [/home/kobo/kobo-docker]
1) Yes
2) No
[1]:
Do you want to see advanced options?
1) Yes
2) No
[2]:
What kind of installation do you need?
1) On your workstation
2) On a server
[2]:
Public domain name? [kobo.local]: xxxxxxxx
KPI sub domain? [kf]:
KoBoCat sub domain? [kc]:
Enketo Express sub domain name? [ee]:
Do you want to use HTTPS?
1) Yes
2) No
[1]:
╔════════════════════════════════════════════════════════════════════╗
║ ║
║ Please note that certificates must be installed on a reverse-proxy ║
║ or a load balancer.kobo-install can install one, if needed. ║
║ ║
╚════════════════════════════════════════════════════════════════════╝
Auto-install HTTPS certificates with Let’s Encrypt?
1) Yes
2) No - Use my own reverse-proxy/load-balancer
[1]: 2
Internal port used by reverse proxy is 8080.
SMTP server? : smtp.gmail.com
SMTP port? [25]: 587
SMTP user? : xxxxxxxxx
SMTP password : xxxxxxx
Use TLS?
1) Yes
2) No
[2]:
From email address? [support@xxxxxx]: xxxxxxxx@gmail.com
Super user’s username? [super_admin]:
Super user’s password? [V>L3YaNP5g3%]: xxxxxx
Do you want to activate backups?
1) Yes
2) No
[2]:
Cloning into ‘/home/kobo/kobo-docker’…
remote: Enumerating objects: 73, done.
remote: Counting objects: 100% (73/73), done.
remote: Compressing objects: 100% (55/55), done.
remote: Total 4026 (delta 36), reused 46 (delta 18), pack-reused 3953
Receiving objects: 100% (4026/4026), 2.29 MiB | 4.38 MiB/s, done.
Resolving deltas: 100% (2532/2532), done.
Note: checking out ‘2.021.05’.

You are in ‘detached HEAD’ state. You can look around, make experimental
changes and commit them, and you can discard any commits you make in this
state without impacting any branches by performing another checkout.

If you want to create a new branch to retain commits you create, you may
do so (now or later) by using -b with the checkout command again. Example:

git checkout -b

HEAD is now at 0fa0c28 Upgrade KPI to 2.021.05
From GitHub - kobotoolbox/kobo-docker: Stack of docker containers to all server-side components of KoBoToolbox (kpi, kobocat, enketo-express).

  • tag 2.021.05 → FETCH_HEAD
    Removing network kobomaintenance_kobo-maintenance-network
    WARNING: Network kobomaintenance_kobo-maintenance-network not found.
    Network kobobe_kobo-be-network is external, skipping
    Removing network kobofe_kobo-fe-network
    WARNING: Network kobofe_kobo-fe-network not found.
    Removing network kobobe_kobo-be-network
    WARNING: Network kobobe_kobo-be-network not found.
    Launching environment
    Creating network “kobobe_kobo-be-network” with driver “bridge”
    Pulling postgres (postgis/postgis:9.5-2.5)…
    Pulling redis_main (redis:3.2)…
    Pulling mongo (mongo:3.4)…
    Creating kobobe_redis_main_1 … done
    Creating kobobe_mongo_1 … done
    Creating kobobe_redis_cache_1 … done
    Creating kobobe_postgres_1 … done
    Waiting for PostgreSQL database to be up & running…
    Creating network “kobofe_kobo-fe-network” with driver “bridge”
    Pulling kpi (kobotoolbox/kpi:2.021.05)…
    Creating kobofe_kpi_run … done
    The PostgreSQL database is running!
    Creating kobofe_kpi_run … done
    Pulling kobocat (kobotoolbox/kobocat:2.021.03)…
    Pulling nginx (nginx:1.19)…
    Pulling enketo_express (kobotoolbox/enketo-express-extra-widgets:2.5.6)…
    Creating kobofe_kobocat_1 … done
    Creating kobofe_nginx_1 … done
    Creating kobofe_kpi_1 … done
    Creating kobofe_enketo_express_1 … done
    Waiting for environment to be ready. It can take a few minutes.

    KoBoToolbox has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?
1) Yes
2) No
[1]: 1

KoBoToolbox has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?
1) Yes
2) No
[1]: 1

KoBoToolbox has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?
1) Yes

Hello,
please,any one can help me.

KoBoToolbox has not started yet. This is can be normal with low CPU/RAM computers.

I was having the same issue even after a couple of setup runs.
The 4 hostnames need to be set to the same IP address in /etc/hosts.
If you are accessing the KoBoToolbox from outside you need also to define the same entries in the machine from where you are browsing.

3 Likes

How can I put the 4 hostnames in the same IP address in etc/hosts?

Should be set in one line :

127.0.0.1 hostname kc.hostname kf.hostname ee.hostname

1 Like