I am troubleshooting a colleague’s Kobo form. There’s a text field for email which doesn’t work if someone enters an email that has too many periods. There are no constraints tied to this variable, so I’m not sure why certain values are not being accepted. I’m attaching a copy of the tool. Would appreciate any help! aDavnNGwxuXCuEpSikP6wt.xlsx (8.1 KB)
Hi @stephanealoo and @Kal_Lam , thanks for the prompt responses! As far as I understand, the regex constraint is used to restrict certain characters etc. right? What I am trying to do though is NOT add any restrictions since those who are filling out this form have email addresses with more than one period (.) and the form is currently not accepting those entries. I thought that because this is a text field, it would accept any characters. Are you suggesting that that is not the case, and I should use regex so that multiple periods will be accepted by this field? Thanks!
The issue @SNB is trying to explain is that the email regex described in the support article doesn’t match emails that have more than one dot after the @ sign, e.g., email@example.com is considered an invalid email.