I have set up Kobotoolbox on the local server. It works fine and I am able to sync forms from the Kobo-Collect app also.
After deploying the form; I am able to access it via the legacy kc interface but the form never loads in the new interface (gives gateway error and access denied). My form has only 2 variables (text and date) as it’s a test form.
This screen is what i see when i want to access a deployed form.
While deploying a new form got this error
But when i refresh the page; form is deployed. Although i cannot load the form and get the error of access denied (as shown in previous screenshot.
Did you install it using
run.py or some other method?
This seems to be a configuration error with the KPI module or the interface between KPI and KC. You can check the logs inside the KPI container.
I guess the quickest way to resolve it would be to run
run.py --setup again.
This issue is resolved. Problem was caused because of changing the domain name. Tried manually updating domain entries but issue persisted.
Did a fresh server install and it works fine now.