Not able to download Media Files

I am unable to download Media Files through Media Attachments (ZIP) option in the Data Download. It is continously showing as Click to refresh and Pending. Dont know what is the problem. How can i download the media files.

@santro we will get back to you when we resolve this issue.

@santro, please be informed that this issue has been fixed, and you should now be able to download your Media Attachments (ZIP) smoothly without any issue.

For details, you could also see our announcement: