Opening the Form and Data Entry

[ranaceylandag]

Hi,

Though I have already deployed my project and selected “online-offline multiple submission”, users cannot reach the form or enter data to the form. Could you please help me with this issue?

Thanks in advance

[Kal_Lam]

What is the error message you see or how does the screen look like?

[ranaceylandag]

It is as in the attached image:

[ranaceylandag]

[Kal_Lam]

OK, got it! Maybe this post discussed previously should help you solve your issue:

How do we control an unwanted submission from a user (person) who should have accidentally acquired the survey link?

Hi @Silvana You could do this by configuring your KoBoTooolbox account settings by checking the Require authentication to see forms and submit data which is present under the ACCOUNTS SETTINGS (as shown in the image below). [Image 2.png] Do not forget to click on SAVE CHANGES after making the changes. To ensure that your settings has been configured, re-login to your account and see if the chosen configuration is still on. After making this configuration, the user should not be able to …

[ranaceylandag]

It works Thank you very much.