I have created a form which includes a field to capture signatures using the web form with the field type is photo and the appearance set to draw or signature. Many of my records have the following error: could not retrieve signature, but an icon is shown on the data view and the galley shows a blac…

@andrea_galeano , kindly please be informed that the issue has been resolved with this release: [image] Release 2.025.02 Announcements A new patch release 2.025.02h was deployed to our production servers on May 1, 2025 at 19:45 UTC: Note: Enketo has been upgraded to 7.5.1…

Photo: Signature or Draw- Error Could not retrieve signature

User Support Data Management

Kal_Lam May 2, 2025, 2:46pm 15

@andrea_galeano, kindly please be informed that the issue has been resolved with this release:

Thank you for your kind patience and understanding!