Problem downloading data (exporting) from a form

[ajrd]

Hi Kal_Lam

, I’m having trouble trying to download data from a form.
I get a download failed message with the following description:
Unbalanced pharentesis at position 16

Can you help me?

[ajrd]

Hi everyone, I’m having trouble trying to download data from a form.
I get a download failed message with the following description:
Unbalanced pharentesis at position 16

Can you help me?

[Kal_Lam]

@ajrd, would you mind downloading your data in XLS (legacy) format as shown in the image below:

[Kal_Lam]

@ajrd, the issue has been resolved with this fix:

Release Notes - version 2.021.34

Another minor update (2.021.34d), reverting a FormPack change, to address failing exports with exception message: unbalanced parenthesis at position x. The fix was deployed to both servers as of 02:45 UTC on 22 September. Thank you to @sherwinufi, @oduoromogi and @mflores for reporting the issue and we apologize for the inconvenience caused.