@aaj, @yoshi, @syawal-bakti, @admin_landasan, @jhon, please be informed that the REST services should be back working. I made a quick test and can confirm that it’s working on my end. Let me know if you are still having issues at your end. We could troubleshoot it again!
I’m not quite having the same issue, but POST requests are not being sent upon form submission on a new form I was working on. I then went to check on a form where the REST Services had been working for months, which didn’t send POST requests either.
Dear @Kal_Lam,
This issue is happening again - REST service POSTs are not going through for our forms - this time they are sitting in “pending” state! This is happening since approximately 3 pm India time (March 22, 2024). It looks like the POST requests have encountered multiple “timed outs”.
Many REST POST requests for a multiple forms are currently “pending”. Many more potential form submissions are expected to occur in the coming hours.
Please help!
thanks and regards
@aaj, could you please let us know which server you are using? Maybe we could have a quick check to see if it’s an issue at our end.
@Kal_Lam, we are using the global server (kf.kobotoolbox.org). REST service posts started working normally a few hours after I reported this problem.
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Dear @Kal_Lam,
Regarding this issue - it seemed to have gotten resolved a few hours after I reported it. Taken me some time to reply to here, on the community forum, however, I did communicate this in our email conversation
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@aaj, for your reference, I made a quick check and did not have any issues with the REST services on both our public servers.
