The custom report appears on a white screen

User Support Data Management
1

I have the same problem with another product name the project

استبيان قياس رضى متلقي الخدمة عن الحدائق والمتنزهات

Username xxxxxxx

Server KoBoToolbox

I still have a similar problem in the data white Beach the old to protect his work good and the data data it’s back when I came to the Chrome to English and Kobalt tool box to English

4

@salemalkilani, kindly please be informed that this is a bug that has been recorded in GitHub, which you could follow here:

KoBoToolbox should resolve this issue in the next release. As a temporary fix, I have reset the custom report for you. You should now be able to view the graphs once again. This time, if you wish to play around with the custom report, kindly please note the followings:

  • First, change your browser language to English.
  • Then you could work with graphs and bars without any issue.

I will let you know when we have a permanent fix for this issue.

5

Hi @salemalkilani,

Kindly please be informed that we have a recent release of the KoBoToolbox, which should fix this issue permanently. For details, please feel free to go through the release notes: