Adding users - data collection

Hi all,

I thought when i add user to my survey and give them a specific permission, that if i use their account url KoboToolbox. then i will be able to get the form via using the get blank form from the Mobile application. i tried it and didnt work. do you have a work around?
thank you

Welcome to the community, @Manahel! Try going through this support article and it should solve your issue: