Would you kindly share the configuration? I am facing the same problem.
I build a matrix question. But after downloading the excel file, I can’t find responses to the matrix question.
Please guide me to resolve the issue.
Welcome to the community, @rakin! Could you share with us a screenshot of how it looks like when you say the data are missing from the downloaded XLS dataset? And BTW are you able to see your matrix data under the DATA>Table?