Ailed-to-execute-transaction-on-idbdatabase-the-database-connection-is-closing

User Support Form Building
,
1

Hello all,

I’m also running in the same issue, as many respondents have reported receiving this message when submitting the survey. I have checked the xlsx on an online validator, tried filling the survey several times and the error didn’t show.

Could you help?

2

Hello dear,

Hope this message finds you well,

I’m reaching out directly as I’m kind of in an emergency.
https://community.kobotoolbox.org/t/failed-to-execute-transaction-on-idbdatabase-the-database-connection-is-closing/12386/22

I’m falling into the same issue several ppl have encountered. I have already check the xlsx on the ODK validator, tried the survey to make sure that we don’t fall into errors as this survey is being completed by the respondent themselves. We were lucky to know that from the people.

Kindly find the link to the survey: Enketo Express for KoboToolbox
as well as the excel sheet.
aZ7fsCKQQeiCgB9efWEaf5 (1).xlsx (10.2 KB)

Could you support me?

Best,
Christel

4

@skoun_meal2024, I did not have any issues validating your XLSForm with the online validator. FYR …

image
image851×903 57.6 KB

If you are still facing an issue, could you kindly share with me a screenshot of it so that it would be helpful for us to troubleshoot?

5

Thank you for getting back to me!
Same for me as well, but I wanted to check with you if there is a step that I might have missed or perhaps the reason behind the technical error that was taking place with some based on feedback from my colleague.