Assistance Needed: Error Encountered While Sharing Edit Link

Hello everyone,

I need some assistance regarding an issue I encountered while trying to share an edit link with someone who filled out a form. Here are the details:

  • I tried to share the edit link with the person who completed the form, but it didn’t work.

  • I’d appreciate any insights or help in resolving this issue.

  • Here’s what happens: When I click on “edit” from the Data table, I receive a link to edit the record. My goal is to send this link to the person who filled out the form so they can make adjustments. However, when I tried to open the link later, I received the following error message:

    (Error occurred during the loading of this form. It is recommended not to edit this record until this is resolved. Please contact support@kobotoolbox.org with the link to this page and the error message below: Record not present. It may have expired.)

I’d appreciate any advice or assistance you can offer on this matter.

Thank you.

Welcome to the community, @Adnanmahmud! This post discussed previously should help you solve your issue: