i cant listen to background audio
1 Like
Welcome to the community, @datacollector2023 ! Did you mean you cannot listen to the background audio from the Data View Table?
Hello!
I am facing the same issue. I have enabled background audio but I cannot listen to it from the data table view (same error as captured above). Upon clicking the open tab, I get the error attached below. The mic on my android phone is enabled, I’ve also given KoboCollect mic access.
I have also followed all the instructions re: enabling background audio recording in the form builder as outlined here: Recording an Entire Interview with Background Audio Recording — KoboToolbox documentation .
Do you have any other suggestions to resolve this issue?
Thanks so much!
Welcome to the community, @shaheenmadras ! This is a bug, and we have a GitHub issue. You should be able to follow the issue here: cc: @datacollector2023
opened 10:00AM - 10 Apr 23 UTC
bug
Front end
## Description
You can't preview audio responses from background audio source… s in Data Table, and the NLP features are not working for it either.
## Steps to Reproduce
If the form has `Background audio` feature on, it can be seen in **DATA>Table** view. See the image below:
But if you click the play button, you will see this …
If you click the Open button, you will get this screen …
But if you check the background audio under the **DATA>Downloads>Media Attachments (ZIP)**, it’s safe there. You can open it and play the background audio without any issues.
## Expected behavior
Background audio should be handled properly by NLP feature.
## Additional details
Side bug: if you have a form with background audio on, and a submission that actually didn't record anything (i.e. no audio file for background audio), in the Single Submission modal you will see the audio player that is broken:
<img width="484" alt="Screenshot 2023-04-10 at 12 09 00" src="https://user-images.githubusercontent.com/2521888/230881774-cef4f91e-1d13-4a82-a28d-9abd97b43807.png">
We will update one this issue is resolved!
