Blank form

I need help, in the app when I click on filling out a new form it is blank. I can open the form on the computer but it doesn’t appear in the app.
Where is the error?
I downloaded kobocollect on an android phone. I opened the application and clicked on enter the project details manually, entered the URL, and also entered username and password.
Even with all the kobo functions correct.

Welcome to the community, @melissarotatori! You should be able to configure your Collect Android App as outlined in this support article: