Broken download responses

Hello team,

I’m currently experiencing a challenge with downloaded submission responses from my survey form. I have been actively using Kobo Toolbox for a while now and haven’t experienced this type of error before, It started yesterday when i downloaded data in Excel format for an on-going survey exercise…

I noticed some columns data were missing. It was this way last week. Please, I need an urgent solution to this as the report is time-

see screenshots

thank you,

Welcome to the community, @osunecg! Could you confirm to see if the data is missing only in the XLS format or in the XLS (legacy) format too?

Thank you for the response, it did download all the data using the XLS (legacy) format…

However, the links to the pictures (URL-link) aren’t there anymore, except for (jpg) files.

see the picture below.