Cann’t download the data for a row-level-permission

rahmat · June 20, 2021, 4:59am

Dear Colleagues,

We are once again facing the issue. Cann’t download the data.

It is a bit urgent please.

rahmat · June 20, 2021, 5:58am

Dear Colleagues,

We are once again facing the issue. Cann’t download the data where the project is shared with other users for data submission purposes.

It is urgent please.

Kal_Lam · June 20, 2021, 7:07am

Could you share with us the following thorough a private message?

Admin username
Enumerator’s username
Project name
Server

Kal_Lam · June 20, 2021, 8:22am

@rahmat, will get back to you when we resolve this issue.

rahmat · June 21, 2021, 4:21am

Dear Colleagues,

Any update please - we need the data for emergency interventions.

Thank you

Kal_Lam · June 21, 2021, 4:23am

@rahmat, will get back to you when we resolve this.

Josh · June 21, 2021, 5:10pm

Hi @rahmat, we sincerely apologize for this. A fix is on the way:

rahmat · June 22, 2021, 4:24am

Thank you Josh. Waiting for it.

rahmat · June 25, 2021, 10:40am

Dear colleagues,

Any update please?

Thanks

Kal_Lam · June 25, 2021, 10:52am

@rahmat, we will let you know when this is live.

Kal_Lam · June 30, 2021, 7:46am

@rahmat, please be informed that this issue is fixed and you should now be able to download your data for row-level permission. For details, please feel free to go through the release notes:

rahmat · June 30, 2021, 9:00am

A big thanks to all colleagues… Much appreciated.