Thank you for the report. We identified an nginx misconfiguration and believe it to be resolved now. Please post again if you continue to experience problems.
I too am experiencing problems with the path to the media files. Up until last week, it had been working fine. Now whenever I click on the media pathway, Microsoft Excel states the following: “Unable to open [https://kc.humanitarianresponse.info/attachment/original?media_file=username /attachments/ filname .jpg. Cannot download the information you requested.” Please help!