Cannot display image in form

Kobo On Your Own Server
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#1

Hi, I installed kobotoolbox on my own servers, but I had the issue when I open the deployed form, it cannot find the logo image i set. It appear like a broken image. Trying to solve this, I replicated the form in kobotoolbox server and works fine. Inspecting the code generated in the form I got:

<img class="active" 
data-offline-src="/media/get/https/kc.kobotoolbox.org/javib94/xformsMedia/1061170/1602325.png" 
src="blob:https://ee.kobotoolbox.org/415533f5-fd79-4831-b3de-2a6366545611" 
data-itext-id="/a5kuiZcZEdYeaE7zFQKa7a/logo:label" 
alt="image" lang="default">

The code generated in my own server:

<img lang="default" 
class="active" 
data-offline-src="jr://images/LOGO.png" 
src="" 
data-itext-id="/ag8hTQHsyU9snKgP7G4PDu/logo:label" 
alt="image">

As you can see the field src is empty, Am i missing any configuration? or can you give some path to aboard this issue? I’ll appreciate it. Thank you!

#2

Hello,
did you deploy AFTER uploading the image?
Do you use multiple languages in the form?

1 Like
#3

Yes, I redeployed the form multiple times, and No, my form is not available in multiple languages.