Cannot download project in xls format. Please help!

User Support Data Management
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Could you please kindly explain us your issue a bit so that we could have a clear view on what is affecting that has created you an issue.

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Iā€™m also facing the same issue. Let me know if this has been resolved?

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@Diluksion_1979, could you share with us a screenshot of the same?

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@Kal_Lam User name: xxxxxxx
Project name: Asia Innovation Network 2021

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@Kal_Lam It is working now.

1 Like
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@Kal_Lam It is an issue as it logs out often and gives issues with gateway delay.

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So you mean the issue is still on?

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It is still on. I was able to download the XLS suddenly yesterday evening, and now it is not working again and cannot download.

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Is this an issue only for a single project or is it an issue for other projects too?