I cannot export my data and download it. I tried CSV and XLS but it always says “Processing” for a very long time, then eventually “failed”. I have only 296 responds with 384 questions in that survey.
I hope someone can help me soon.
Hello Dear Team.
I am in teh non-humanitarian server. We have the same problem after update in yesterday night.
Also bufore the update some time we had the same problem temporary.
Thank you for your effort.
Yesterday, I got a notification that Kobotoolbox will do an update for all server, and I guess it caused these problems. Is my problem also be caused by this update?