Can't access the KoBoToolbox on my browser

[Kal_Lam]

Welcome to the community @anon! Would you mind having a look at the post discussed previously (it should help you solve your issue):

Enketo URL is not permanent

Please set up a firewall. It’s likely that someone is accessing your Redis database and doing something untoward.

And this post could also be helpful:

Kobo form could not open

We install kobo on our own server. The only problem we are having is that the open button to open the form is not working and the copy button disappears. [Screenshot from 2020-01-07 09-36-03] Can someone please help