Can't create new account on my kobo installed server

Its my kobo server, I am trying to create a new account but I can’t. Kobo provides me 504 gateway Timeout error.
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This seems like a connectivity issue with your own server. Kindly check to ensure that this is sorted


Is it just the registration page that returns a 504? How much RAM do you have? Disk performance may also be an issue, especially if you’re using a magnetic drive (not SSD) on host that serves multiple virtual machines.

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I see that I solve it. I could give the solution, since I am with the same problem. Thank you very much

I have the same issue when trying to create new account on local Kobotoolbox server. How did you solve it?

Hi @ddiazsiempro I have the same issue, may you give me a guideline to solve it please. Thanks in advance.

Did you manage to finally get this resolved on your end?

I have the same problem and I can’t solve it. Could you please help me?