Can't download the data from my project

Hello!

I can’t download the data from any of my projects. I’ve tried with 3 of them that don’t have that many entries but they keep saying processing, without indicating any error, even if I try to export the data several times.
I’m doing it from the same computer and navigator as usual, and I erased my cookies and history.

Is there a problem with the plataform? when can this be solved? I neet the data today :confounded:
Is there something I can do to fix it?

Thank you in advance

Welcome back to the community, @analucia_espinoza! Would you mind trying downloading your data in XLS (Legacy) format to see how it behaves?

@analucia_espinoza, please be informed that the issue has been resolved! Thank you for your kind understanding and patience!

Thank you! Is working now.

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