Can't download the Xls form from my PC

kaisar_204 · January 4, 2023, 9:06am

Hi there, I couldn’t download questinnaire form in xls format. but I can download it from my office desktop. What should I do?

Kal_Lam · January 4, 2023, 1:03pm

Welcome to the community, @kaisar_204! Maybe it’s your device’s browser issue. Try using modern browsers (updated to it’s the latest version) such as Chrome, Firefox, Edge etc. That should resolve this issue.

kaisar_204 · January 4, 2023, 1:39pm

I am currently using the updated version of Chrome (Version 108.0.5359.125). I also uninstall and reinstall it, but it still not responding. I Couldn’t even enter in my account setting, It is also not responding.