Can't print Report on fullscreen

Hi. I realized today that printing kobo’s Report from fullscreen only prints the first page of the report. I just want to let you know…

@sociedadcivilcuba, could you kindly share with us a screenshot of the same so that we could understand your issue and help you troubleshoot?

Sure. Sorry.

  1. In Kobotoolbox/Data/Report, click to print the report

  2. As you can see, all pages are printed (in PDF format)

  3. Then, if you want to go to FullScreen (because page becomes wider and so the printed frame) and print the Report…

  4. Only the first page (or, I think, the page on scope) is printed ;(

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Thank you for providing this detailed description. This was very helpful to understand your issue. Could you kindly share with us the following (through a private message) so that we could have a closer look at your case:

  • Username
  • Project name
  • Server

Well, Kal_Lam, I tested it on many browsers; and, just in case, I just tested it on other username/projects with same results (although both projects are on the same server Do you tested this behaviour on some of your projects? I think this problem is due to the way the browser prints the part of the webpage containing the report, and not to something related to the project itself…

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OK, so you found out that with different browsers, you were able to see different results? Did I get that correctly? If yes, I would always request you to use modern browsers such as Chrome, Firefox, Edge etc. In addition also please do not forget to update your browser to the latest version. This should also solve a lot of issues.

On the contrary: I tested a couple of usernames/projects and various browsers, getting THE SAME RESULT: you can not print all the pages on a Report if they are printed from a fullscreen view. All the browsers (Brave, Safari, Chrome & Opera were up to date). Dont worry, Kal_Lam, I know this is not a major problem, because this is a brute report and still you can print all their pages in a more narrow (ugly but functional) column.

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I am experiencing the same problem on multiple browsers. Has anyone found a way to work around this problem by now? Many thanks.

@hannah_p, could you share with the community a screenshot of the same so that the community should be able to understand your issue pictorially?